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Tourism & HospitalityCustom Software Development

Hangout Safaris CRM System

Client: Hangout Safaris Tours & Travel

A custom CRM built for a Kenyan safari and tours company to manage client inquiries, booking pipelines, itinerary generation, and follow-up communications in one place.

-60%
Lead response time
+45%
Booking conversion rate
80%
Follow-ups automated
30+
Lost leads recovered
01

The Challenge

Hangout Safaris was managing client leads through WhatsApp threads, scattered spreadsheets, and email chains. Inquiries were falling through the cracks, follow-ups were missed, and there was no visibility into which packages were converting.

02

Our Solution

We built a tailored CRM with a lead pipeline board, client profiles, booking status tracking, automated follow-up email sequences via SendGrid, and an itinerary builder that generates PDF proposals for clients. The system gives the team a single source of truth for every booking.

Measurable Results

We measure success by the outcomes we deliver for our clients.

-60%
Lead response time
+45%
Booking conversion rate
80%
Follow-ups automated
30+
Lost leads recovered

Technologies Used

Next.jsNode.jsPostgreSQLTailwind CSSSendGrid
"Before the CRM, we were losing clients because we forgot to follow up. Now the system does it for us and our bookings have gone up significantly."

Operations Manager

Hangout Safaris Tours & Travel

Ready to Achieve Similar Results?

Let's discuss how we can deliver measurable outcomes for your business.

Next Steps

1

Schedule a free 30-minute consultation

2

We'll review your project requirements

3

Receive a detailed proposal within 48 hours

4

Kick off your project with a dedicated team

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