Hangout Safaris CRM System
Client: Hangout Safaris Tours & Travel
A custom CRM built for a Kenyan safari and tours company to manage client inquiries, booking pipelines, itinerary generation, and follow-up communications in one place.
The Challenge
Hangout Safaris was managing client leads through WhatsApp threads, scattered spreadsheets, and email chains. Inquiries were falling through the cracks, follow-ups were missed, and there was no visibility into which packages were converting.
Our Solution
We built a tailored CRM with a lead pipeline board, client profiles, booking status tracking, automated follow-up email sequences via SendGrid, and an itinerary builder that generates PDF proposals for clients. The system gives the team a single source of truth for every booking.
Measurable Results
We measure success by the outcomes we deliver for our clients.
Technologies Used
"Before the CRM, we were losing clients because we forgot to follow up. Now the system does it for us and our bookings have gone up significantly."
Operations Manager
Hangout Safaris Tours & Travel
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Next Steps
Schedule a free 30-minute consultation
We'll review your project requirements
Receive a detailed proposal within 48 hours
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