E-commerce & RetailSolutions

Building a successful online store in Kenya is not the same as building one for a market in Europe or the US. Your customers are primarily on mobile phones, more than 80 percent of internet traffic in Kenya comes from mobile devices. They want to pay with M-Pesa. They expect fast-loading pages even on 3G networks in Nakuru, Eldoret, and Kisumu. And they need confidence that their order will actually arrive. These are the realities we design for at Tukoweb Solutions, and they are the reason our clients consistently see checkout completion rates that outperform international benchmarks once we build or rebuild their stores correctly.

We have built everything from single-product boutique stores for Nairobi designers to multi-vendor marketplaces with hundreds of sellers and thousands of SKUs. Our e-commerce work covers the full stack: custom storefronts built on Next.js for speed, WooCommerce and Shopify customisation, M-Pesa STK Push integration so customers pay directly from the payment prompt on their phone, integration with local courier APIs like Sendy and Fargo for real-time delivery tracking, and inventory management systems that keep stock levels accurate across multiple warehouse locations. We also build the admin tools your operations team will actually enjoy using every day.

Digital marketing is part of the e-commerce equation too. A beautiful store with no traffic earns nothing. Our team helps clients set up Google Shopping campaigns, run targeted Meta and TikTok ads for Kenyan audiences, optimise product pages for search engine visibility, and build email automation sequences that recover abandoned carts and turn one-time buyers into loyal repeat customers. If you are selling physical products, digital goods, or services online in Kenya, we are the team that understands both the technology and the market well enough to make your store profitable.